en-us	How to talk to your child about coronavirus disease 2019 (COVID-19) 
zh-cn	如何与孩子谈论2019冠状病毒病（COVID-19） 

en-us	8 tips to help comfort and protect children. 
zh-cn	有助安抚和保护儿童的八个技巧 

en-us	It’s easy to feel overwhelmed by everything you’re hearing about coronavirus disease 2019 (COVID-19) right now. 
zh-cn	最近这段时间听到关于2019冠状病毒病的消息，人们很容易感到不知所措。

en-us	It’s also understandable if your children are feeling anxious, too. 
zh-cn	儿童感到焦虑也很自然。

en-us	Children might find it difficult to understand what they are seeing online or on TV – or hearing from other people – so they can be particularly vulnerable to feelings of anxiety, stress and sadness. 
zh-cn	孩子可能难以理解他们在网上和电视上看到的内容或是从别人那里听到的消息，因此特别容易感到焦虑、不安、有压力，或感到困扰。

en-us	But having an open, supportive discussion with your children can help them understand, cope and even make a positive contribution for others.   
zh-cn	然而，与孩子就这种疾病进行坦率的讨论，可以为他们提供支持，帮助他们理解并应对当下的状况，进而做出他们自己的贡献。 

en-us	1. Ask open questions and listen 
zh-cn	1. 提出开放式问题，倾听孩子的想法 

en-us	Start by inviting your child to talk about the issue. Find out how much they already know and follow their lead. 
zh-cn	建议由家长主动和孩子探讨有关话题，看看孩子已经了解了多少信息，顺着他们的话开展讨论。

en-us	If they are particularly young and haven’t already heard about the outbreak, you may not need to raise the issue – just take the chance to remind them about good hygiene practices without introducing new fears. 
zh-cn	如果孩子特别小，还没听说过疫情，则无需提起这件事，只需适时提醒并帮助他们养成良好的个人卫生习惯，这样就不会让他们对未知的事件产生恐惧。 

en-us	Make sure you are in a safe environment and allow your child to talk freely. 
zh-cn	确保在安全的环境下开展对话，让孩子畅所欲言。

en-us	Drawing, stories and other activities may help to open up a discussion. 
zh-cn	绘画、讲故事或其他活动形式也有助于展开讨论。 

en-us	Most importantly, don’t minimize or avoid their concerns. 
zh-cn	最重要的是，不要轻视或回避孩子的顾虑。

en-us	Be sure to acknowledge their feelings and assure them that it’s natural to feel scared about these things. 
zh-cn	一定要承认他们的感受，告诉他们害怕这些事情是很正常的。

en-us	Demonstrate that you’re listening by giving them your full attention, and make sure they understand that they can talk to you and their teachers whenever they like.   
zh-cn	全神贯注地倾听，让孩子知道家长在充分关注他们，并确保孩子知道自己可以随时与您或他们的老师交谈。 

en-us	2. Be honest: explain the truth in a child-friendly way 
zh-cn	2. 坦诚相待，以儿童友好的方式告知真实信息 

en-us	Children have a right to truthful information about what’s going on in the world, but adults also have a responsibility to keep them safe from distress. 
zh-cn	儿童有权了解世界上到底在发生什么，成年人也有责任保护儿童免受痛苦。

en-us	Use age-appropriate language, watch their reactions, and be sensitive to their level of anxiety. 
zh-cn	为此，成年人在与儿童对话时应该尽量使用符合儿童年龄的语言，并观察他们的反应，密切关注他们的焦虑程度。 

en-us	If you can’t answer their questions, don’t guess. 
zh-cn	如果您回答不了孩子的问题，请不要猜测。

en-us	Use it as an opportunity to explore the answers together. 
zh-cn	不妨以此为契机，和他们共同探索答案。

en-us	Websites of international organizations like UNICEF and the World Health Organization are great sources of information. 
zh-cn	联合国儿童基金会和世界卫生组织等国际组织的网站有相应的信息可供参考。

en-us	Explain that some information online isn’t accurate, and that it’s best to trust the experts.   
zh-cn	也应提示孩子网上信息很多，但并非所有信息都准确。 

en-us	3. Show them how to protect themselves and their friends 
zh-cn	3. 为孩子示范怎样保护自己和朋友 

en-us	One of the best ways to keep children safe from coronavirus and other diseases is to simply encourage regular handwashing. 
zh-cn	鼓励孩子经常洗手，因为这是保护他们免受2019冠状病毒病及其他疾病侵袭的好方法。

en-us	It doesn't need to be a scary conversation. 
zh-cn	只需告诉孩子要经常洗手，而不必提及让他们害怕的事情。

en-us	Sing a song or follow a dance can make learning fun. 
zh-cn	可以通过唱歌或者跳舞等方式，让学习正确洗手的过程变得有趣。 

en-us	You can also show children how to cover a cough or a sneeze with their elbow, explain that it’s best not to get too close to people who have those symptoms, and ask them to tell you if they start to feel like they have a fever, cough or are having difficulty breathing.   
zh-cn	您还可以教孩子咳嗽或打喷嚏时怎样用臂肘遮住嘴，告诉他们最好不要太靠近咳嗽或打喷嚏的人。一旦觉得自己发烧、咳嗽或呼吸困难，要马上告诉家长或者老师。 

en-us	4. Offer reassurance 
zh-cn	4. 努力让孩子安心 

en-us	When we’re seeing lots of troubling images on TV or online, it can sometimes feel like the crisis is all around us. 
zh-cn	在电视或网络上看到许多令人不安的画面时，我们有时会觉得危机近在咫尺。

en-us	Children may not distinguish between images on screen and their own personal reality, and they may believe they’re in imminent danger. 
zh-cn	儿童也是如此，他们可能无法区分屏幕上的图像与自己所处的现实，并认为危险就在自己身边。

en-us	You can help your children cope with the stress by making opportunities for them to play and relax, when possible. 
zh-cn	如有可能，让孩子有机会玩耍放松，帮助他们舒缓压力。

en-us	Keep regular routines and schedules as much as possible, especially before they go to sleep, or help create new ones in a new environment. 
zh-cn	尽可能保持规律的作息，特别是保持睡前的常规活动。如果环境有变化，帮助孩子安排新的作息时间和新环境下的常规活动。 

en-us	If you are experiencing an outbreak in your area, remind your children that they are not likely to catch the disease, that most people who do have coronavirus don’t get very sick, and that lots of adults are working hard to keep your family safe. 
zh-cn	如果您所在的地区爆发了疫情，孩子受到了影响，请告诉孩子，许多成年人正在努力工作，和疾病作战，来确保大家的安全。 

en-us	If your child does feel unwell, explain that they have to stay at home/at the hospital because it is safer for them and their friends. 
zh-cn	如果您的孩子感到不适，应跟孩子作出解释，说明待在家或医院是非常有必要的，这样对他们自己和朋友都会更加安全。

en-us	Reassure them that you know it is hard (maybe scary or even boring) at times, but that following the rules will help keep everyone safe.   
zh-cn	要跟孩子说，长时间待在家中是一件很难的事，有时可能会感到无聊，甚至害怕，但是听取专业人士的意见并遵守规定，有助于保障自己和他人的安全。 

en-us	5. Check if they are experiencing or spreading stigma 
zh-cn	5. 密切观察孩子是否正在遭受或传播歧视 

en-us	The outbreak of coronavirus has brought with it numerous reports of racial discrimination around the world, so it’s important to check that your children are neither experiencing nor contributing to bullying. 
zh-cn	疫情期间，世界各地出现了大量存在歧视的报道，因此，请密切观察孩子既没有遭受欺凌，也没有助长欺凌行为。 

en-us	Explain that coronavirus has nothing to do with what someone looks like, where they are from or what language they speak. 
zh-cn	向孩子解释，病毒与一个人长什么样子、来自哪里、讲什么语言毫无关系。

en-us	If they have been called names or bullied at school, they should feel comfortable telling an adult whom they trust. 
zh-cn	如果他们在学校被人辱骂或欺负，应该毫不犹豫地告诉家长或老师。 

en-us	Remind your children that everyone deserves to be safe at school. 
zh-cn	请提醒孩子，每个人在学校里都应该是安全的。

en-us	Bullying is always wrong and we should each do our part to spread kindness and support each other.   
zh-cn	欺凌永远都是错误的行为，我们每个人都应该尽自己的一份力量传播善意，相互支持。 

en-us	6. Look for the helpers 
zh-cn	6. 为孩子讲述助人者的故事 

en-us	It’s important for children to know that people are helping each other with acts of kindness and generosity. 
zh-cn	务必让孩子知道，周围的人正在表现出善良和乐于助人。 

en-us	Share stories of health workers, scientists and young people, among others, who are working to stop the outbreak and keep the community safe. 
zh-cn	与孩子分享那些正在努力遏制疫情、保障公众健康的科学家、医务工作者和社区工作者、志愿者等群体和个人的故事，告诉孩子这其中也包括很多年轻人。

en-us	It can be a big comfort to know that compassionate people are taking action.   
zh-cn	让孩子了解到很多人正在采取行动，会给孩子带来极大的安全感。 

en-us	7. Take care of yourself 
zh-cn	7. 照顾好自己 

en-us	You’ll be able to help your kids better if you’re coping, too. 
zh-cn	只有当您自己能从容应对当下的状况时，才能更好地帮助孩子。

en-us	Children will pick up on your own response to the news, so it helps them to know you’re calm and in control. 
zh-cn	孩子会感受到您对各种消息的反应，因此，您表现出的理性和从容对孩子也有帮助。 

en-us	If you’re feeling anxious or upset, take time for yourself and reach out to other family, friends and trusted people in your community. 
zh-cn	如果您感到焦虑不安，请给自己留些时间，向家人、朋友或周围信得过的人寻求帮助。

en-us	Make some time to do things that help you relax and recuperate.    
zh-cn	花点时间，做一些能放松自己的事情，以恢复到好的状态。  

en-us	8. Close conversations with care 
zh-cn	8. 带着关爱结束谈话 